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After Hours IT Contact Form

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City of Eau Claire - IS Contact Form


Link to HTE Support: http://web.ci.eau-claire.wi.us/hte/mdb_info_cos_2011_02_11.pdf

Use this form to report an issue or problem that needs an immediate response.

When you submit this form the appropriate Information Services Technician will be notified by cell phone and will respond within 15 minutes. Please monitor your e-mail for status updates. If you do not receive an e-mail or return call within 15 minutes, please resubmit this form.

1
What applications are affected? (check all that apply)
What applications are affected? (check all that apply)
2

Desk Phone:

 *
3
Cell Phone:
 *
4

Name:

 *
Name:
5

Title:

 *
6

Email:

 *
7
What time was the issue or problem was first was experienced?
 *
8
Who reported the problem?
 *
Who reported the problem?
9

Are there any power issues?

Are there any power issues?
10

What networks are affected?

 *
11

Who is affected?

 *
12

Description of the problem or issue:

 *
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