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Customer Services

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Hours

8:00am to 5:00pm

Monday through Friday

Location First Floor, City Hall, 203 South Farwell St.
Telephone (715) 839-4954
Treasury (715) 839-4923
Utility Billing (715) 839-4954
Fax (715) 839-3889
Email  customerservice@eauclairewi.gov
Customer Services is the division of the Finance Department that provides a central location for the collection of all City payments including water, sewer, and stormwater utility bills, licenses, parking tickets, and all other City payments including the processing of ACH transactions. The office also handles public relations pertaining to utility service, business licenses, special assessments, payment questions, and other general information.

Tax Levy


Tax Rates

  • The City of Eau Claire is located in Eau Claire and Chippewa counties. The City also overlaps two school districts in each county, resulting in four possible mill rates for City residents, depending on the location of their property. 
  • Click here for the Tax Rates per $1000 of assessed value.

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